The PFX Voice

Insights into improving engagement, net patient collections, cost to collect and loyalty.

Avadyne Discusses Professional Certifications and the PFX at HFMA's Early Careerist Event

By: Christine Hanson-Ehlinger


It was great to see one of our account managers (John Garcia) speak at the HFMA Early Careerist event this past Thursday in San Diego. John shared some highly useful information on HFMA professional certifications (CRCR, CHFP, FHFMA) as well as how they connect with the importance of starting patient financial communications as early as possible in the revenue cycle process.

John Garcia Speaks to HFMA.png

Thanks for the info John!

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365 Billion Reasons to be Concerned About the Patient Financial Experience

By: Christine Hanson-Ehlinger

At Avadyne Health’s 2017 Market Roundtable, Mark Rukavina, Principal, Community Health Advisors, LLC, walked attendees through an in-depth look into factors that both shape and reflect the current state of the Patient Financial Experience.

Rukavina’s consumer-oriented perspective on the patient financial experience dove deep into external influences on patients’ financial situations and motivations and focused on the topics of affordability, community and the patient perspective.

Hospital Revenue Cycle Leaders Share Journeys to Combining Hospital and Physician Billing

By: Christine Hanson-Ehlinger

Day one of Avadyne Health’s 2017 Market Roundtable concluded with a Fireside Chat — a focused panel discussion that allows for cooperative thought and vigorous discussion on related revenue cycle topics.

A New Approach for the Revenue Cycle, Controllable Suffering and The Human Experience

By: Christine Hanson-Ehlinger

 

At Avadyne Health’s 2017 Market Roundtable, April York, Senior Director, Patient Finance at Novant Health, offered a glimpse into the organization’s progressive initiative to shift perspective to the patient experience and build a revenue cycle environment that centers patients as human beings.

Enjoying Topgolf with Avadyne's Market Roundtable 2017 Attendees

By: Christine Hanson-Ehlinger


Great discussions at the Avadyne Health Market Roundtable in AZ and a fun evening of Top Golf with attendees! (Want to learn more about our featured speakers?)

Event: Embracing the Future — Avadyne’s 2017 Market Roundtable

By: Christine Hanson-Ehlinger

This week, a group of healthcare’s key thought leaders have been assembled by Avadyne Health to discuss the future of revenue cycle and the Patient Financial Experience.

The Market Roundtable is a semi-annual event hosted by Avadyne Health and designed to further the conversation around aligning the hospital revenue cycle to accelerate net patient collections and inspire the Patient Financial Experience.

Hospital Revenue Cycle Training for Leaders Should Focus on 3 Skills

By: Mike Sowinski

Hospital revenue cycle training for executives should focus on understanding technology, developing a broad perspective as well as fostering collaboration and connectivity. With the recent shift in the White House, the entire healthcare industry is bracing for changes over the next year or more. Many of the changes will directly impact the revenue cycle for hospitals and health systems. Revenue cycle leaders though, should take this shakeup as an opportunity to focus on their most essential skills and applying them in ways that guide their organizations in the near future.