The PFX Voice

Insights into improving engagement, net patient collections, cost to collect and loyalty.

365 Billion Reasons to be Concerned About the Patient Financial Experience

By: Christine Hanson-Ehlinger

At Avadyne Health’s 2017 Market Roundtable, Mark Rukavina, Principal, Community Health Advisors, LLC, walked attendees through an in-depth look into factors that both shape and reflect the current state of the Patient Financial Experience.

Rukavina’s consumer-oriented perspective on the patient financial experience dove deep into external influences on patients’ financial situations and motivations and focused on the topics of affordability, community and the patient perspective.

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Hospital Revenue Cycle Leaders Share Journeys to Combining Hospital and Physician Billing

By: Christine Hanson-Ehlinger

Day one of Avadyne Health’s 2017 Market Roundtable concluded with a Fireside Chat — a focused panel discussion that allows for cooperative thought and vigorous discussion on related revenue cycle topics.

Video Concierge Delivers a Fresh Approach to Patient Referrals

By: Christine Hanson-Ehlinger

 

At Avadyne Health’s 2017 Market Roundtable, Lisa Zovkic, Senior Change Management Specialist at University Hospitals (UH), Cleveland, Ohio, offered attendees a glimpse into UH’s forward-thinking Telepresence Concierge Program and a new look at building value around patient referrals.

Scenes from Avadyne's Marketing Roundtable 2017

By: Christine Hanson-Ehlinger

Event: Embracing the Future — Avadyne’s 2017 Market Roundtable

By: Christine Hanson-Ehlinger

This week, a group of healthcare’s key thought leaders have been assembled by Avadyne Health to discuss the future of revenue cycle and the Patient Financial Experience.

The Market Roundtable is a semi-annual event hosted by Avadyne Health and designed to further the conversation around aligning the hospital revenue cycle to accelerate net patient collections and inspire the Patient Financial Experience.

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