Avadyne Health are experts in patient payment and financial engagement providing a complete solution to address the needs of patients who prefer a self-service experience or the assistance of a concierge call center. As your hospital revenue cycle services partner, our cutting-edge technologies, national presence, trained and caring staff and nearly 50 years of expertise in patient payment and financial engagement allow us to scale self-pay account resolution and bad debt recovery services for multi-hospital networks to the largest health systems in the U.S.
From our humble beginnings in 1971, we now manage over $3 billion in placements, serve over 5 million patients and collect over $1 billion in patient payments annually. We are a privately-held corporation, recapitalized by WindRose Health Investors, a New York-based, private equity firm with a history of successful investments in healthcare service companies.
We’re unique in that we measure, predict and score the patient financial experience, improve the billing experience with an augmented reality Patient Concierge billing app, offer a self-service pricing model that reduces the cost to collect and deliver a modern, feature-packed payment portal with our collection programs. We consider every engagement as an opportunity to optimize patient satisfaction, loyalty and payment. Our systems, processes and infrastructure are all designed to deliver a world-class patient experience and optimal financial performance for the hospitals we serve.
Providing superior ROI for our revenue cycle partners is achieved by holding ourselves to the highest standards of reducing the cost to collect, providing an ease to partnership management, delivering an optimum patient financial experience and maximizing financial performance.