ePFXscore
ePFXscore is the industry’s first and only comprehensive, patent-pending way to accurately measure, predict, score and improve your patients’ financial satisfaction. ePFXscore measures the criteria, triggers and components that have an impact on patients’ satisfaction throughout the patient experience. These scores combine into one concise scorecard to share progress and pinpoint root causes of patient escalations or dissatisfaction so changes can be made to improve satisfaction throughout the patients’ experience. Hospital leaders especially like the relative rankings score, which provides you a benchmark amongst other hospitals.
