The PFX Voice

Insights into improving engagement, net patient collections, cost to collect and loyalty.

Improve Your Cash Collections at HFMA ANI!

By: Christine Hanson-Ehlinger

Stop by booth #1233 and register for a chance to improve your cash collections in our Cash Grab Cube! We’ll be having drawings every 15 minutes and non-stop chances to immerse yourself in aligning the Patient Financial Experience. Download the HFMA ANI app and get us on your schedule today!

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Avadyne Shows How Hospitals Can Empower Patients in Financial Outcomes at April NAHAM Conference

By: Christine Hanson-Ehlinger

It was great seeing Suzanne Lestina, our Vice President of Revenue Cycle Innovation, expounding on the 43rd Annual NAHAM conference theme “The Patient Experience” with her presentation, Empowering Patients to Take an Active Role in their Financial Outcomes: UnityPoint Health Case Study in Dallas, TX on April 27th.

New Stresses for Insured Patients Prompt New Solutions from Hospitals

By: Christine Hanson-Ehlinger

We’re excited to share some of the innovative ways two of our clients and our patient financing provider are implementing payment liability strategies and transforming the Patient Financial Experience.

Avadyne Discusses Professional Certifications and the PFX at HFMA's Early Careerist Event

By: Christine Hanson-Ehlinger


It was great to see one of our account managers (John Garcia) speak at the HFMA Early Careerist event this past Thursday in San Diego. John shared some highly useful information on HFMA professional certifications (CRCR, CHFP, FHFMA) as well as how they connect with the importance of starting patient financial communications as early as possible in the revenue cycle process.

Thanks for the info John!

365 Billion Reasons to be Concerned About the Patient Financial Experience

By: Christine Hanson-Ehlinger

At Avadyne Health’s 2017 Market Roundtable, Mark Rukavina, Principal, Community Health Advisors, LLC, walked attendees through an in-depth look into factors that both shape and reflect the current state of the Patient Financial Experience.

Rukavina’s consumer-oriented perspective on the patient financial experience dove deep into external influences on patients’ financial situations and motivations and focused on the topics of affordability, community and the patient perspective.

Hospital Revenue Cycle Leaders Share Journeys to Combining Hospital and Physician Billing

By: Christine Hanson-Ehlinger

Day one of Avadyne Health’s 2017 Market Roundtable concluded with a Fireside Chat — a focused panel discussion that allows for cooperative thought and vigorous discussion on related revenue cycle topics.

Video Concierge Delivers a Fresh Approach to Patient Referrals

By: Christine Hanson-Ehlinger

 

At Avadyne Health’s 2017 Market Roundtable, Lisa Zovkic, Senior Change Management Specialist at University Hospitals (UH), Cleveland, Ohio, offered attendees a glimpse into UH’s forward-thinking Telepresence Concierge Program and a new look at building value around patient referrals.

Scenes from Avadyne's Marketing Roundtable 2017

By: Christine Hanson-Ehlinger

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