I bet that when you hear the term “revenue cycle outsourcing,” a very specific opinion pops up in your mind.
Insights into improving engagement, net patient collections, cost to collect and loyalty.
It’s not news that patient pay is a growing concern for providers, but we are just starting to see deeper research into the matter as the real-world implications for providers emerge.
The most recent example is new research from athenahealth that examines the patient pay question as well as its causes and gives strategic advice on how providers should approach the challenge. The white paper is geared toward physicians specifically but provides useful insight into addressing general patient payment behavior.