Our self-pay/early-out services provide a comprehensive solution to address the complex self-service and assisted-service needs of your patients. Our cutting-edge technologies provide user-friendly, mobile and web-enabled payment options for those patients who desire a self-service experience. Our concierge call centers are available to those patients who wish to engage with highly-trained staff to answer their questions and facilitate payment options.
We’re unique in that we can help you measure, predict and score your patient financial experience; improve your billing experience with an augmented reality Patient Concierge app; reduce your cost to collect for self-service patients and deliver a modern, feature-packed payment portal with our collection programs.
Our compliance and IT teams are dedicated to threat prevention, maintaining continuity of business
operations, system uptime and disaster recovery planning.
Every time I contacted one of your representatives they have been terrific with me. They explained everything clearly and precisely. If I had a doubt or question, they answered it clearly. Thank you so much, I love these people!
The woman who helped me on the phone was an angel. She was great and I can’t thank her enough. She made this whole experience a little bit easier to cope with and I thank her for that.
The customer service agent, Bree, I spoke with was very professional, helpful, pleasant to speak with, informative and she did an excellent job.
I would like to give special thanks to Alison who helped me with my account. She was very kind, thorough and complete.
The customer service representative I was dealing with was very professional, courteous and took care of all my problems in less than a minute – a very good representative, thank you!
I just want to say that my representative was awesome. She helped me through every single question I had. She was very patient and explained everything to me in full detail and I really appreciate the time she took to help me.