Our self-pay and early-out services provide a comprehensive solution to address the complex self-service and assisted-service needs of your patients. Our cutting-edge technologies provide user-friendly, mobile and web-enabled payment options for those patients who desire an effective early-out experience. Our concierge call centers are available to those patients who wish to engage with highly-trained staff to answer their questions and facilitate payment options.
We’re unique in that we can help you measure, predict and score your patient financial experience; improve your billing experience with an augmented reality Patient Concierge app; reduce your cost to collect for self-service patients and deliver a modern, feature-packed payment portal with our collection programs. Our self-pay and early out services help reduce the cost to collect while improving the patient financial experience.
Our compliance and IT teams are dedicated to threat prevention, maintaining continuity of business
operations, system uptime and disaster recovery planning.
Every time I contacted one of your representatives they have been terrific with me. They explained everything clearly and precisely. If I had a doubt or question, they answered it clearly. Thank you so much, I love these people!
The woman who helped me on the phone was an angel. She was great and I can’t thank her enough. She made this whole experience a little bit easier to cope with and I thank her for that.
The customer service agent, Bree, I spoke with was very professional, helpful, pleasant to speak with, informative and she did an excellent job.
I would like to give special thanks to Alison who helped me with my account. She was very kind, thorough and complete.
The customer service representative I was dealing with was very professional, courteous and took care of all my problems in less than a minute – a very good representative, thank you!
I just want to say that my representative was awesome. She helped me through every single question I had. She was very patient and explained everything to me in full detail and I really appreciate the time she took to help me.