hero-no-lines_2.jpg

HELPING MY REVENUE CYCLE TEAM PERFORM OPTIMALLY

Improve Your Revenue Cycle Team Performance

You have a dedicated team but if you’re not collecting cash to the expected targets, it could be a sign of inefficient processes or software. As healthcare pushes toward pay-for-performance and bundled payments, many systems are still relying entirely on resolving accounts following service.

To optimize your team’s revenue cycle management efficiency, every employee needs to know how to handle billing concerns, even if handling the concern means redirecting it to the appropriate person.

Workflow tools can be another effective means for moving accounts to the right person, identifying root causes of inaccurate or incomplete billing and providing measurement of employee productivity. Steps can be taken to engage patients at pre-service to enhance their overall patient experience.

Above all, empowering your team to make observations and suggestions for improvement. Your revenue cycle management team often possess a great deal of process knowledge. Work with them to establish best practices to increase performance.

Partner with an outsource vendor that has extensive experience helping providers drive superior financial results, increase revenue cycle efficiency and elevate patient financial experience. Contact us, we can help.

Ask How We Can Help.

Steps to optimize team performance:

  • Involve senior leadership from the outset of process optimization
  • Invest in software that will identify underlying process issues
  • Implement a culture of communication and education
  • Automate standard operating procedures using workflow software
  • Track the right indicators for improvement
  • Bring blame-free transparency and accountability to the team’s productivity
  • Coordinate outsource expertise and solutions in challenge areas
Free Whitepaper

REVENUE CYCLE CRITICAL TO TOTAL PATIENT EXPERIENCE INITIATIVES

Download >
 
patient-financial-experience.png

PFX IMPACT ANALYSIS

Find out today! 

ASK US HOW WE CAN HELP.