Avadyne Resources

Patient Financial Experience Resource Library

Overcoming the Fear Factor in Rev Cycle case study
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Overcoming The "Fear Factor" in Healthcare Revenue Cycle

7WaystoRevitalizePatientFinEX whitepaper
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7 Ways to Revitalize Your Patient Financial Experience and Reduce Bad Debt

Gaining Competitive Advantage whitepaper
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Gaining Competitive Advantage for Self-Pay Collections

CashFlowCrunch whitepaper
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Self Pay Cash Recoveries Checklist

Next Gen Approach (1) whitepaper
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Developing a Next-Generation Approach to Financial Communications

RevUp Book Cover ebook
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Rev Up! Bold and Disruptive Strategies to RevUp! Your Revenue Cycle

Screen Shot 2020-10-15 at 4.33.38 PM case study
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UnityPoint Health Shares How They Are Future-Proofing Their Patient Engagement 

PFX & new tech case study
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The Latest Technologies Transforming Anticipatory Customer Service

ai-Mockup-1 whitepaper
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7 Ways AI Can Strengthen the Patient Financial Experience and Payment

Screen Shot 2020-10-16 at 7.16.05 AM case study
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Anticipatory Customer Service at Banner Health and Mosaic Life Care

MosaicLifeCare_case_study-1 case study
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Mosaic Life Care is Revamping the Patient Financial Experience

Mosaic Life Care_Atrium Health_Banner Health Roundtable-1 whitepaper
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How RCM Teams Can Leverage Technology to Deliver A Better Patient Financial Experience - Insights From 3 Health Systems

Banner Health case study
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Banner Health's Use of Augmented Reality Transforms Patient Financial Engagement and Anticipatory Customer Service

Patients Wan to Talk About Money whitepaper
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Yes, It's True: Patients Want to Talk About Money

It's Time for an Evidence-based Approach to Complaint Management in the Revenue Cycle whitepaper
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It's Time for an Evidence-based Approach to Complaint Management in the Revenue Cycle

OK, I've Got a Portal: Why Aren't the Payments Pouring In? whitepaper
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OK, I've Got a Portal: Why Aren't the Payments Pouring In?

Outdated Satisfaction Metrics Exclude the Financial Experience whitepaper
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Outdated Satisfaction Metrics Exclude the Financial Experience

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The Growing Disconnect Between Patient Expectations and the Healthcare Financial Experience

res-img.png ebook
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Take Ownership of Scoring PFX: More Revenue, Satisfaction, Less Complaints, Bad Debt

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Turn the Patient Relationship into a Stay-Engaged Financial Relationship

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Putting Financial Dis-satisfaction under the Microscope in Search of New Cures

Impact Patient Satisfaction and Revenue ebook
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How Hospitals Can Impact Patient Satisfaction and Revenue Through Meaningful Financial Conversations

Re-Imagine Patient Access to Accelerate Cash Now whitepaper
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Re-Imagine Patient Access to Accelerate Cash Now

Revenue Cycle Critical to Total Patient Experience Initiatives whitepaper
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Revenue Cycle Critical to Total Patient Experience Initiatives

Allocate Resources to Get the Greatest Revenue Cycle ROI whitepaper
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Allocate Resources to Get the Greatest Revenue Cycle ROI

Evaluate the ROI of Outsourcing Billing, Account Resolution and Collections whitepaper
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Evaluate the ROI of Outsourcing Billing, Account Resolution and Collections

Customer Service Excellence Drives Stronger Revenue Cycle Satisfaction whitepaper
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Customer Service Excellence Drives Stronger Revenue Cycle Satisfaction