Charlotte, NC – Meduit, one of the top five healthcare revenue cycle solutions companies in the country, announced today that Avadyne Health, headquartered in Moline, IL, has joined forces with Meduit. Together, the two companies will leverage their combined broad and complementary revenue cycle management (RCM) capabilities to fuel strategic growth in the healthcare sector.
When was the last time your hospital evaluated its patient payment strategy? Now may be the time for a refresh.
Fewer than four in 10 Americans could pay an unexpected $1,000 bill from their savings, a recent Bankrate survey shows. Nearly one in five would use a credit card to pay for the expense, incurring interest charges. About one in 10 would turn to a family member to borrow the funds.
But the need to hit "refresh" on payment strategies isn't just a smart move in the current economic environment, when unemployment remains elevated. At Avadyne Health, we're also seeing trends that point to a strong desire for more modern approaches to payment:
Moline, IL – Avadyne Health, the patient liability resolution expert, is pleased to announce it has taken the Patient Financial Advocate Pledge and been awarded the Seal indicating patient excellence in financial communication by the American Association of Healthcare Administrative Management (AAHAM) and the National Patient Financial Advocate Task Force.
San Diego, CA – Avadyne Health, (Avadyne), a patient liability resolution expert, is pleased to announce that John Nulty has joined Avadyne as the Senior Vice President of Sales and Marketing. In this role, John's responsibilities will 
encompass sales and marketing team leadership, accelerating revenue growth and contributing to the company's business strategies. John will be a member of Avadyne's executive and leadership teams.
John brings over 30 years of healthcare sales and leadership experience to Avadyne. Prior to joining Avadyne, John gained expertise growing revenue cycle business as Executive Vice President of Business Solutions at Healthcare Resource Group, Inc. He holds a Masters in Health Administration (MHA) and earned an undergraduate degree in Health Care Administration and Management, both from Duke University in Durham, NC, where he played varsity football and lacrosse.
Many hospitals are experiencing changes in patient financial services call volumes and operational complexity since the COVID-19 pandemic began. These calls often require a coordinated and consistent response, since the types of questions and comments can become emotionally charged and customers need faster and informative help more than ever. To serve customers effectively in this dynamic environment, hospitals are best served by data-driven responses to customer concerns surfacing from real-time speech analytics.
A few years ago after my father died, I pored over the bills we received from the hospital. Even with a background in healthcare revenue cycle, I couldn't make sense of some of them. I remember thinking, "If I can't understand these bills with all my years of experience in healthcare, how could the average person make sense of statements like these?"
Since then, I've been passionate about driving change in healthcare - in particular, around the patient financial experience. Recently, I shared insight on ways providers can design a better patient financial experience in a podcast with Gary David, PhD, Professor of Sociology, Professor of Information Design and Corporate Communication and the Founder of ethno-analytics, LLC, which focuses on integrated design and experience alignment.
Moline, IL - Nov 13, 2019 - Avadyne Health, a leader in patient self-pay account resolution and bad debt recovery for some of the largest health systems in the country, announced today it has been ranked the 11th largest revenue cycle management firm in the country by Modern Healthcare. The ranking is based on an evaluation of data submitted to Modern Healthcare by revenue cycle management companies across the country.
Modern Healthcare's Revenue Cycle Management Firms Survey invited revenue cycle companies across the country to self-report data such as total number of contracts - including comprehensive contracts and partial contracts - and number of full-time employees who spend at least 50 percent of their time on revenue cycle management services. "Comprehensive contracts" include all patient-access services, healthcare information management, and patient financial services. "Partial contracts" represent limited components such as self-pay collections and denials management services.
Moline, IL - Nov 11, 2019 - Avadyne Health, a leader in patient self-pay account resolution and bad debt recovery for some of the largest health systems in the country, announced today they have been ranked No. 1 in patient communications and financial satisfaction solutions by Black Book Research. The rating - the highest offered by Black Book - is based on a survey of 3,300 users of competitive solutions from more than 700 healthcare provider organizations.
This top-rank achievement, recently published in Black Book's Coding and Health Information Management Report comes on the heels of Avadyne Health's six-state, 28-hospital launch of early out account resolution services and the industry's first augmented reality Patient Concierge billing app for patients of Banner Health, based in Phoenix, Ariz. The Patient Concierge billing app is accessible to patients with a Banner Health hospital billing account. It is available to download from the App Store® and Google Play®.
